If you have been injured in Manhattan, visiting an emergency room can ensure that you receive the medical treatment you need. It can also create important medical documentation that connects your injuries to the accident.
NewYork-Presbyterian Lower Manhattan Hospital is the only full-service hospital south of 14th Street, making it a critical healthcare resource for residents, workers, and visitors in Lower Manhattan.
Where Is NewYork-Presbyterian Lower Manhattan?
NewYork-Presbyterian Lower Manhattan Hospital is located at:
170 William Street
New York, NY 10038
The hospital has two public entrances. One entrance is located at 170 William Street, and the other at 83 Gold Street.
Directions to NewYork-Presbyterian Lower Manhattan Hospital
By Car
Travel down Varick St. and take a slight left turn onto W. Broadway. Turn left onto Warren St. Turn right onto Broadway/Canyon of Heroes. Continue on Ann St. Drive to William St.
The hospital is on your right.
By Train
Take the 3 train 7 Avenue Express from Chambers St. to Fulton St.
Parking Information
Valet parking for patients and visitors is available at the 8 Spruce Street Garage. The garage entrance is located on Beekman Street at the intersection with William Street. There are also several other parking garages available in the surrounding area.
You may call 212-602-9980 or 212-602-9981 for additional details regarding parking and access.
Departments and Services
NewYork-Presbyterian Lower Manhattan Hospital offers a variety of medical departments and services, including:
- Emergency medicine
- General surgery
- Neurosurgery
- Orthopedics
- Pain medicine
- Radiology
The Emergency Department provides care for patients experiencing serious or life-threatening medical conditions and injuries.
Important Contact Information
If you need to contact a specific department, the following phone numbers may be helpful:
- The hospital’s main number is 212-312-5000.
- The Emergency Department can be reached at 212-312-5070.
- Prompt Care can be reached at 212-312-5094.
- The Admitting Department can be reached at 212-312-5106.
- Billing questions can be directed to 866-252-0101.
- Insurance-related questions can be directed to 212-312-5029.
- The Patient Access Department can be reached at 646-588-2653.
- Patient services can be reached at 212-312-5034.
What to Expect as a Patient
When you receive care at NewYork-Presbyterian Lower Manhattan Hospital, you will be treated by a dedicated Care Team. This team may include attending physicians, nurses, specialists, and doctors who are receiving additional training, as the hospital is a teaching facility.
Members of your Care Team will check on you throughout your stay. Before performing any treatment or administering medication, staff members will verify your identity by checking your identification band. This safety procedure helps ensure that you receive the correct care.
Some staff members are bilingual, and interpreter services are available for patients who need language assistance. Interpreter services are available in:
- English
- Spanish
- Chinese
- Arabic
- Russian
- French
- Korean
- Italian
- Portuguese
- Hindi
- Greek
- Albanian
- Japanese
- German
- Polish
If you require an interpreter, you should inform hospital staff upon arrival.
Visitor Information
Visitors are generally permitted between the hours of 7:00 a.m. and 9:00 p.m. Hospital policies may change, and masks may be required in certain areas of the facility.
Dining options are available at the hospital. You can find more information at nyp.org/dining.
Short-term accommodations are available on campus, and discounted hotel rates may be available at nearby hotels. You can learn more about lodging options at nyp.org/accommodations.
Visitors are encouraged to confirm current visitation policies before arriving.
Paying for Your Care
Patients may pay their bills online by visiting https://www.nyp.org/pay-my-bill.
The hospital offers information about payment plans and financial aid for eligible patients. If you have questions regarding financial assistance, you may call 866-252-0101.
When Should You Go to the Hospital?
You should seek emergency medical care if you experience:
- Severe pain
- Loss of consciousness
- Difficulty breathing
- Chest pain
- Uncontrolled bleeding
- Suspected spinal injuries
- Broken bones
- Worsening symptoms after an accident
- Abdominal pain or swelling
Even if you do not feel immediate symptoms, certain injuries such as concussions, internal bleeding, or spinal trauma may not present symptoms right away. Seeking prompt medical evaluation can protect your health and ensure that your injuries are properly diagnosed and treated.
Getting Legal Help After Receiving Medical Care
Once your immediate medical needs are addressed, you may have questions about your rights, especially if your injuries were caused by someone else’s negligence.
Aviles Law Firm PLLC helps accident victims and their families seek justice for injuries caused by another party’s negligence. A Manhattan personal injury lawyer can fight for the compensation you deserve. Call us today to get started with a free consultation.